Monday, July 02, 2007
AT&T Death of iPhone?
Maybe the blog title is a bit premature but I have a feeling before its all said and done, the monolith that is AT&T will play a large part in the post iPhone frenzy. Right now its lots of noise and happiness but thats the early adopters. Its the john q public that the money is made and if recent early reports are true, it might be AT&T that costs those sales due to craptastic customer service. However, customer service takes trained dedicated employees who generally like their job. That tends to cost money and cuts into profit margins and AT&T is a company where every that is simply intolerable..especially when have exclusive deals that don't make it necessary. You want an iPhone, you will eat their shit and you will like it. Just wait till those monthly bills come in, I get the feeling that eBay is going to have lots and lots of people trying to opt out early.
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